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Huawei E5576 Mifi LTE Router

R1,099.00

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Please note this package is subject to coverage check, Please allow up to 72 hours from the time the SIM Card has been inserted into a compatible device for the data to be allocated. A pro-rata invoice will be generated on purchase and debited accordingly. On the day of activation, we will allocate a pro-rata amount of data. We will re-calculate the amount due according to the date of activation and credit the initial pro-rata invoice generated on the purchase date.

Please note that the purchase of the Telkom LTE service is subject to RICA and you will be required to provide a copy of your ID document and proof of your address upon delivery of the SIM.

Telkom

  • How will I be invoiced?

    As we do not know the exact date that your SIM will be activated, we will invoice you on the date of sign up based on the current date up to the end of the current month (prorata). Once your SIM activates we will credit the invoice issued on sign up and re-invoice from the activation date until the end of the current month. Your data will be allocated prorata, calculated from the date of activation up to the last day of the current month.

  • Is there a cancellation policy?

    Yes, should you cancel your LTE package(with Router Promo) in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.
    Should you decide to cancel your SIM Only package, a calendar months’ notice is required.

  • Can I top-up?

    Yes, top-ups are available in the Client Control Panel.

  • How do I view my data usage?

    You can easily check your data usage at any time via your Client Control Panel.

  • Does unused data roll over at the end of the month?

    In-bundle Anytime data will roll over for up to 60 days within a Calendar Month. Unused Night Surfer data and Bonus Data does not roll over.

  • What happens if I sign up in the middle of the month?

    All LTE packages are charged pro-rata. So, if you sign up halfway through the month you will pay half the monthly fee and receive half the data for the rest of the month.

  • Can I upgrade or downgrade my service?

    Yes. All LTE packages can be upgraded or downgraded via your Client Control Panel.
    Note that package changes will only be effective on the 1st of the following month, regardless of when in the month the request is made or whether it is an upgrade or downgrade. This is a restriction from our provider.

  • Do I need to change my APN settings?

    We will preconfigure the LTE device that is shipped with your Telkom LTE SIM card – so you do not need to change any APN settings.

  • How long does it take to activate after delivery?

    Your SIM card should be active within 30 minutes after delivery. In extreme cases it can take up to 72 hours, but this is highly unlikely.
    Should you have trouble connecting after 30 minutes, please reboot your device and try to connect again. Please contact our support team if you do not have a connection after 72 hours.

  • How many LTE Services can I order?

    Maximum of 3 orders per legal entity (business or individual).

  • Do I need to RICA my SIM card?

    Yes. You will need to have your original barcoded Identity Document, as well as a valid proof of residence. You will also be required to have a copy of your ID and proof of residence available when your SIM is delivered, and you (the account holder) must sign for it in person.

  • Do I need to sign up for a contract?

    No siree! At Axxess, we don’t like contracts. All our services are month-to-month and can be easily cancelled if you change your mind.

  • How much will I save on hardware costs?

    Sign up now and get up to R500 off your hardware costs, but only while stocks last!
    Should you cancel your LTE package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

  • Can I use the included SIM card in another device?

    Your Telkom SIM card is only compatible with LTE device supplied with your order. Please note that you also need to be in the Telkom Network coverage area.

  • Can I use my LTE service anywhere?

    You can use the LTE service anywhere provided you are within the relevant provider’s Telkom coverage area. That said, LTE is designed to be a fixed home-based product and it can take up to 24 hours to connect to the new tower if you do move it.

  • How long will it take for my LTE to be delivered?

    Within 10 business days, provided payment has cleared (stock dependent)

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