Telkom LTE – Sim Only

As we do not know the exact date that your SIM will be activated, we will invoice you on the date of sign up based on the current date up to the end of the current month (prorata). Once your SIM activates we will credit the invoice issued on sign up and re-invoice from the activation date until the end of the current month. Your data will be allocated prorata, calculated from the date of activation up to the last day of the current month.

Yes, should you cancel your LTE package(with Router Promo) in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.
Should you decide to cancel your SIM Only package, a calendar months’ notice is required.

Yes, top-ups are available in the Client Control Panel.

You can easily check your data usage at any time via your Client Control Panel.

In-bundle Anytime data will roll over for up to 60 days within a Calendar Month. Unused Night Surfer data and Bonus Data does not roll over.

All LTE packages are charged pro-rata. So, if you sign up halfway through the month you will pay half the monthly fee and receive half the data for the rest of the month.

Yes. All LTE packages can be upgraded or downgraded via your Client Control Panel.
Note that package changes will only be effective on the 1st of the following month, regardless of when in the month the request is made or whether it is an upgrade or downgrade. This is a restriction from our provider.

We will preconfigure the LTE device that is shipped with your Telkom LTE SIM card – so you do not need to change any APN settings.

Your SIM card should be active within 30 minutes after delivery. In extreme cases it can take up to 72 hours, but this is highly unlikely.
Should you have trouble connecting after 30 minutes, please reboot your device and try to connect again. Please contact our support team if you do not have a connection after 72 hours.

Maximum of 3 orders per legal entity (business or individual).

Your Telkom SIM card is only compatible with LTE device supplied with your order. Please note that you also need to be in the Telkom Network coverage area.

Yes. You will need to have your original barcoded Identity Document, as well as a valid proof of residence. You will also be required to have a copy of your ID and proof of residence available when your SIM is delivered, and you (the account holder) must sign for it in person.

No siree! At Axxess, we don’t like contracts. All our services are month-to-month and can be easily cancelled if you change your mind.

Sign up now and get up to R500 off your hardware costs, but only while stocks last!
Should you cancel your LTE package in less than 6 months from signup date, or your account falls into arrears, you will automatically be charged a cancellation fee of R999.

You can use the LTE service anywhere provided you are within the relevant provider’s Telkom coverage area. That said, LTE is designed to be a fixed home-based product and it can take up to 24 hours to connect to the new tower if you do move it.

Within 10 business days, provided payment has cleared (stock dependent)